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OKAMURA Chairs
OKAMURA Ergonomic Chairs

Terms and Conditions

These Terms and Conditions apply to all orders for the sale of Goods by the MOBILIARDI OFFICE s.r.o. (Supplier) to the Buyer and will prevail over any other communication, agreement or documentation from the Buyer.
Nothing in these Terms and Conditions is intended to affect a Buyer’s statutory rights as a Consumer.
If the Buyer accepts delivery of the Goods, then this shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.
Any special conditions which apply will be set out in an email to the Buyer and will form part of these Terms and Conditions.
These Terms and Conditions can only be varied if the Supplier specifically agrees in writing.
The Supplier is entitled to vary these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions (including any special or varied terms and conditions accepted by the Buyer upon purchase).
Any complaints by the Buyer must be in writing to the Supplier’s address.
All parts and materials are warranted for 3 years. The Buyer must provide appropriate pictures of their damaged product if requested.


ORDERING
To place an order the Buyer must use the Shopping Cart.
All orders are executed after approval from the Sales Office of MOBILIARDI OFFICE s.r.o., which reserves the right to issue a written statement of approval.
The Supplier may choose not to accept an order for any reason whatsoever.
Items that have been made to order or made to a customer’s requirements are non-returnable.
Made to order items may be cancelled or amended within 24 hours of placing the order by contacting our sales team.
After this time additional charges may be applied to amend orders where it is possible to amend.

Our offers are valid for a period of 7 days starting from the date of offer, unless otherwise stated.

PRICE AND
PAYMENT
Prices are valid exclusively for EU VAT payers.
In case of the Buyer being registered in an EU member state, MOBILIARDI® will make reasonable efforts to validate that the EU VAT number exists and is valid. In case the Buyer cannot provide an EU VAT number at the time of registration, MOBILIARDI® will withhold and collect full CZ VAT upon payment, at present 21%.
The price of the Goods is exclusive of VAT and as displayed on the website and as the Buyer has finalised their choice of made to measure goods.

The total price, including delivery (if delivery charge is applicable), will be displayed and confirmed upon checkout before the order is confirmed.
Payment of the price plus delivery charges must be made in full before order is processed.
Please contact our sales team to discuss alternative payment options.

Once the Supplier receives the order the Supplier will e-mail confirmation of the order including details of the Goods ordered and the price.
The total price you pay for the goods will be shown in a proforma invoice.
The Supplier is entitled to adjust the advertised price to take account of any increase in our suppliers prices, the imposition of any new taxes or duties, typographical error, or error in pricing information from suppliers.
Should The Supplier have cause to adjust the price you will be offered the opportunity to cancel the order before the payment.

ORDERING ERRORS
It is possible to correct any errors up until the point of payment on the website, after this time any amendments must be made within 24 hours by contacting us. Failure to report any errors within this time may result in additional charges or extended lead times.
In the event a product is listed at an incorrect price the Supplier shall have the right to refuse or cancel an order submitted at the incorrect price whether or not the order has been confirmed.

If your payment has already been processed and we subsequently cancel your order, we will immediately issue a refund for the full value of the amount processed.

DELIVERY
Made to Order Goods will normally be available at the Delivery Address:
- 2 weeks for goods from warehouse;
- 12-14 weeks for producing goods;
after the Order and payment are received by the Supplier.
Delivery times quoted are done so in good faith but shall be non-binding.
MOBILIARDI® will not be liable for any losses incurred by the buyer or any other persons as a result of a delay in any part of the delivery.
The title in Goods will only pass to the Buyer upon cleared full payment of the price and on delivery of the Goods to the Delivery Address. Risk in any Goods passes to the Buyer on delivery of those Goods to the Delivery Address.
It is the Buyer’s responsibility to examine the packaging and Goods very carefully for any damage, immediately upon collection or receipt from a third party carrier. If there is any damage at all, for example, packaging shows signs of being torn or squashed, the Buyer must notify the Supplier by email on the day it collects the Goods or receives them from the third party carrier.

DELIVERY CHARGES
Deliveries will be Free of charge to EU unless otherwise stated on the website, some postcodes do carry additional charges.
MOBILIARDI® reserves the right to impose further delivery charges if delivery is not able to made on the first attempt due incorrect information being supplied by the buyer.

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